How Secure is Your Encryption Process?
Encryption – sounds secure doesn’t it? It is. But, like any locked door, chest or vault, some things can be even more secure than others, right? Correct.
While out-of-the-box email security products may offer email encryption as a built-in feature as part of a larger bundle, there are natural extensions you might consider to further protect your brand and customers. And, in today’s customer-centric world, where digital trust is easily won, more easily lost and impossible to get back, you need to take every precaution available to protect even encrypted communications.
Here are some ways to add some more muscle to your encryption efforts:
Flexible controls for every scenario
Whether you’re sending millions of e-statements or just sending a sensitive document, not every encrypted message is the same. Look for an encryption platform which offers a customizable user experience for both senders and recipients. This ensures you stay in control of your encrypted message in transit or even at rest.
Multiple language and branding options
If your organization operates internationally, there’s a high chance that English might not be the mother tongue of some of your customers. Offering encrypted communications in the language of your users helps eliminate confusion and is just good customer service. With Echoworx OneWorld, for example, you can set language policies which can automatically be applied to encrypted communications based on sender, brand, locale or receiver attributes.
A more streamlined user experience
Encryption is hot – application of it is not. Echoworx data finds that only 40 per cent of organizations who have encryption capabilities are actually using them throughout their organizational structure. Making encryption a consistent path of least resistance is a good non-intrusive way of getting your employees and customers to communicate securely.
Multiple delivery methods
With traditional secure message delivery, where TLS is used, if a TLS connection isn’t available or supported at the recipient’s end, there are only two outcomes: receiving an error or sending a message unencrypted. Supporting multiple secure delivery methods offers effective fallback options – ensuring sensitive data is always able to be sent and is never sent unprotected.
Better password systems
While a one-time-password encryption method is secure, the password itself is only as secure is where it is sent. In other words, if both the one-time-password and the encrypted message are sent to the same mailbox, there’s a lot of trust being put into the security of a recipient’s device or email inbox. A natural solution to this issue would be to send the password to the sender, who can then communicate it as they please to the recipient.
The Echoworx Difference
Echoworx innovates the way we encrypt and deliver secure messages. Our OneWorld encryption platform is a natural extension for most existing systems and offers a wide range of flexible, adaptable and dependable encryption delivery methods for use at enterprise-level corporations.
By Derek Christiansen, Engagement Manager, Echoworx