How Businesses Integrate and Deploy Email Encryption with Echoworx

In the real world, you balance airtight security with a frictionless user experience. You need reliable solutions, clear documentation, and a partner who supports you from kickoff to post-launch. With Echoworx, you're never alone. We understand that every environment is unique, which is why our hands-on, transparent approach is built for your reality.

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Integration That Respects Your Infrastructure

Forget about wholesale rip-and-replace. Echoworx is engineered to slot right into your environment with minimal disruption, so you stay in control.

  • Gateway Integration: Connect directly with your existing Secure Email Gateway (SEG) or DLP solutions — Proofpoint, Mimecast, and beyond. Echoworx uses straightforward SMTP routing, so sensitive email is automatically flagged and encrypted at the boundary, then routed for secure delivery. Hygiene, journaling, and archiving? Your tried-and-tested systems remain untouched.
  • Automated Policy Enforcement: No more manual workarounds. Define policies to encrypt anything — from PII to financials — triggered either by DLP rules or user action (think simple subject tags like [encrypt]). Let the platform do the heavy lifting, so you can focus on what matters.
  • User-Driven Encryption: Security should never be a bottleneck. With Outlook add-ins and intuitive subject line controls, you enable users to engage with encryption naturally—reducing support tickets, not adding to them.

Pain points? We’ve been there. Our team has seen the late-night escalation calls, the mysterious mail flow black holes, and the impossible SIEM reports. Rest assured, every scenario is met with proven, practical guidance.

A Deployment Process Designed for Realists

We’re not here to drop off software and disappear. Your dedicated Engagement Manager is your guide and advocate, ensuring every technical step—from the very first handshake—has clear documentation, resources, and direct human support.

Step 1: Kick-off and Project Planning
Start with confidence. Meet your Engagement Manager, align on goals, and establish the rhythm of regular check-ins. You’ll never wonder what’s next or who to contact.

Step 2: Service Configuration Discovery
Cut through ambiguity. Our team works closely with you to map every connection, SMTP route, and integration detail. We’re configuration-first: you set the outcomes, we handle the how.

Step 3: Provisioning Your Service
It’s more than “flipping a switch.” Our deployment engineers will provision your cloud encryption and walk you through integration steps—answering actual deployment questions, not just referencing generic guides.

Step 4: Customization and Testing
No two organizations are identical. We sit alongside you to configure rules, test every edge case, and ensure branding, encryption modes, and delivery workflows fit your reality. You’ll see how Echoworx integrates with M365 add-ins, supports portal and direct delivery, and validates everything—so your post-launch isn’t a baptism by fire.

Step 5: Knowledge Transfer
Transition doesn’t mean you’re left alone. We deliver hands-on training—recorded for your reference—showing you and your team the ins, outs, and troubleshooting of the platform. Need something explained again? We’re one message away.

Step 6: Transition and Live Support
We share accountability. Before go-live, we walk through acceptance tests together. Once live, you’re handed off to a support team that understands enterprise realities—ready to assist, escalate, and advocate for you long after deployment.

Full-Spectrum Support—From Admin Realities to SIEM Reporting

We know the toughest encryption battles aren’t always in deployment, but in managing the day-to-day. Configuring complex mail flows, troubleshooting user hiccups, feeding actionable data to your SIEM.These are your realities. Echoworx arms you with robust, scheduled reporting, detailed audit data, and APIs built for modern environments. BYOK (Bring Your Own Key), HSM integration, enterprise add-in management, and granular policy control? We do it, and we support you every step.

Trying to build a smarter RFP, prepping for a major migration, or just tired of being left in the dark by “support”? We’re here for you. Consider our dedicated technical webcast, designed by and for administrators tackling these exact challenges:
Explore the Echoworx Encryption Administrators’ Reality

Secure Today, Supported Tomorrow

In a landscape where the network has no boundaries and compliance can feel like a moving target, you deserve a platform and a partner as invested as you are. With Echoworx, you’re supported at every phase, from integration and deployment to post-launch troubleshooting and growth. Book a meeting with our experts or dive into our admin webcast. You will never be left to “figure it out” on your own.

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