Multiple Options for Secure Inbound Communications

Extend the value of encryption to your external partners, customers, and guests - enabling them to compose and send secure messages and attachments to your employees from any device.

Laptop on table, on office background with Echoworx secure reply message displayed on screen

Multiple Options for Encrypting Inbound Email

The inbound encryption capabilities of Echoworx, allows any user from outside of your organization to easily compose and send a secure message or attachment to your employees or group email addresses.

  • Establish customer trust
  • Reduce resource and rostering issues
  • Optimize workflow
  • Offer a better customer experience
  • Reduce workarounds
  • Maintain compliance

Stop Encryption Workarounds and Reduce the Hassel Factors

Analyst Buyers Checklist on Encryption for Decision Makers Seeking Investment Success


Echoworx Inbound Encryption in Action

With multiple options for receiving secure messages, Echoworx enables inbound communications from external people without negatively impacting experiences. Communications is two-way, allowing customers to participate through a response is critical.

Echoworx product screen shot of guest composing a securing message

By simply clicking on a link, placed on your website or in an email signature, external users can easily compose a secure message, without any actions or prompts from your end.

Watch this demo to see the Guest Compose capabilities of the Echoworx Encryption platform, enabling unknown contacts to initiate a secure email conversation.

Guest Compose with Echoworx Email Encryption

The Guest Compose feature allows any person outside of your organization to send a secure message to a pre-defined email address, including group mailboxes by clicking on a link that published on your website or included in an email signature.

Using any device, they can easily compose a secure message and include sensitive attachments, like a driver’s license or health information, without any prompts from your end. They simply compose a message and click send.

Unprompted Self-Provisioning Portal

For ongoing two-way secure communication with people outside your organization, Echoworx offers a Self-Provisioning Portal option initiated from a link embedded on your website, email signature, or some other publication.

This method is very popular for shared mailboxes or customer service initiatives. Unlike Guest Compose, Self-Provisioning Portal users gain access to a permanent secure inbox.

Product screen shot of request for self portal access

Once registered, external users can securely communicate back-and-forth with your organization through the Secure Portal and gain access to a ‘Sent’ folder.

Watch this demo to see how you can enable ongoing two-way communication with people outside yourn organization using the self-provisioning portal capabilities of Echoworx.

Product screen shot of a sensitive email being composed

Sensitive inbound messages are stored encrypted in the secure portal or can be delivered directly to internal employees as Secure PDF, PGP or S/MIME.

Watch this demo to improve deliverability using the inbound message encryption capabilities of Echoworx, to apply encryption before messages reach your organizational servers.

Inbound Message Encryption for Improved Deliverability

Often you can’t control what people outside your organization send to you – payment information (PCI), medical information (HIPAA), or sensitive information pertaining to minors (COPPA). Echoworx offers boundary-based Inbound Message Encryption, designed to flag sensitive messages, and apply encryption before it reaches your organization.

Internal users can collect these inbound messages from the Secure Portal or from their inbox as a Secure PDF or Attachment.

Security Assurance & Certification Programs

  • Echoworx is a Crown Commercial Service Supplier
  • FSQS Registered
  • Microsoft Trusted Root Program
  • Apple Certificate Program
Rated 5 out of 5

Great product and excellent support

“Echoworx is a very customer centric organization and my overall experience has been very good. We have used them for the past 10 years and have never run into any major issues.”

— Principal Product Manager, Global Partner in the Manufacturing Industry

Gartner Peer Insights