Are there international considerations for secure communications??
We now live in a post-GDPR world, forcing both national and international organizations alike to take a closer look at their information security practices – and an even closer look at encryption. But, despite an abundance of solutions on the market today, existing encryption platforms are often clumsy, difficult to use and not realistic. Many companies still rely on snail mail to transmit sensitive customer information overseas.
But, in today’s customer-centric world, where communications need to be instantaneous, personalized and smooth, the existing situation does not cut it. You need to offer secure communications which offer a streamlined end-to-end user experience – coupled with the security of Fort Knox.
An international organization is typically composed of a whole mosaic of brands – each offering distinct services. And this collection of different colours, logos and even linguistic prose needs to be reflected in your secure communications. This not only eliminates confusion, helping to reduce distraction attacks like spear-phishing, but also preserves your different brands’ distinct characters.
There are about 6,500 spoken languages around the world, and, if your organization operates internationally, your customers might be speaking any one of these. Offering a personalized language user experience with your secure communications is not only good customer service, it also helps eliminate confusion and builds digital trust. Encrypted emails typically contain customer, a minimum informing the recipient of received encrypted communications, and offering multiple languages ensures nothing is lost in translation.
In the wake of the GDPR, new privacy regulations, both reactionary and revolutionary, around the world. Before choosing a secure communications solution, you need to consider what data you are collection, from whom and why your are collecting it. You also need to know where this data is being stored – keeping in mind cloud data is stored on or transmitted through physical servers here on Earth.