Are there international considerations for secure communications??
We now live in a post-GDPR world, forcing both national and international organizations alike to take a close look at their information security practices – and an even closer look at encryption. But, despite an abundance of solutions on the market today, existing encryption platforms are often clumsy, difficult to use and not realistic. Many companies still rely on snail mail to transmit sensitive customer information overseas.
But, in today’s customer-centric world, where communications need to be instantaneous, personalized and smooth, the existing situation does not cut it. You need to offer secure communications which offer a streamlined end-to-end user experience – coupled with the security of Fort Knox.
Here are some international considerations for encryption in communications:
An international organization is typically composed of a whole mosaic of brands – each offering distinct services. And this collection of different colours, logos and even linguistic prose needs to be reflected in your secure communications. This not only eliminates confusion, helping to reduce distraction attacks like spear-phishing, for example, but also preserves your different brands’ distinct characters.
There are about 6,500 spoken languages around the world, and, if your organization operates internationally, your customers might be speaking any one of these. Offering a personalized language user experience with your secure communications is not only good customer service, it also helps eliminate confusion and builds digital trust. Encrypted emails typically contain instructions informing customers how to access and read their encrypted contents – offering multiple languages ensures nothing is lost in translation.
For effective international considerations for encryption, you need to think globally. In the wake of the GDPR, new privacy regulations, both reactionary and revolutionary, are emerging around the world. Before choosing a secure communications solution, you need to consider what data you are collecting, from whom and why it is being collected. You also need to know where this data is being stored – keeping in mind that cloud data is stored on or transmitted through physical servers here on Earth.