How to Open Encrypted Emails Using Echoworx Email Encryption

In today’s digital world, finding a balance between secure email communication and ease of access is crucial. Echoworx Email Encryption simplifies encrypted email for everyone, from employees to external partners, ensuring strong security. Our platform provides nine ways to authenticate to balance security and ease of use. Learn about our authentication and access controls here, then schedule a consultation with our experts to dive deeper.
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Access encrypted email through the Portal

Social Login using OAuth

Echoworx offers a growing list of social connectors, including Office 365, Google, Salesforce, LinkedIn, among others to authorize access to secure emails. Your customers simply log in using their existing social network credentials.

 

OpenID Connect

If you maintain a customer database supporting OpenID for authentication, you can enable customers to log into Echoworx using their existing credentials. This enhancement streamlines and secures the login experience, eliminating a common source of frustration.

SSO (Single Sign-On)

Leverage your existing web portal to access encrypted email using our Single Sign On API (SSO). With SSO, your customers log in to your portal, using their existing password, and click on a ‘Secure Mail’ button authenticating and granting them access to their encrypted mail.

2FA (Two-Factor Authentication)

Two-Factor Authentication requires your recipients to first log in to their account, and additionally verify their identity using a secondary code (through Authenticator App, or SMS) before gaining access to their secure messages.

Fast Passwordless Access with Passkeys

Utilize existing passwordless safeguards, like fingerprint scanners and biometric measures, to validate and permit access to secure messages. Passkeys provide an advanced layer of authentication, while offering a seamless user experience.

Sender-Set Password for Secure Rapid One-Offs

The employee, sender, sets a password and simply clicks ‘send.’ The receiving person enters the password to gain instant access to their secure message and all accompanying attachments, with full save and reply functions. The sender can also include an optional hint.

Out of Band

This method allows users to send an encrypted message with a one-time, per-message password that the sender communicates out-of-band (via phone, in-person or snail mail).

No Authentication

Allows people outside your organization to send sensitive information securely inbound to you, without having to register an account. You simply provide a link (via email or website) that directs customers to a secure message-portal.

SMS Application or Sender Enabled

When your organization enables SMS for authentication, the recipient receives a message pickup notification by email. Following the link, they are presented with an option to have a verification code sent to their mobile phone via SMS which then grants access to the message and/or attached document.

Access attached secure PDF, Office and Zip files

Sender Set

Messages are encrypted with a password set by the sender at the time of sending. The user then receives a notification to login to the portal using a password shared out-of-band between the two parties.

 

User Managed

Using Echoworx’ self-provisioning portal, external users can self-register, set and manage their own password to access encrypted emails. Additionally, they can set language and delivery preferences.

Related

Learn about the latest in passwordless authentication, identity verification, and secure access to email. Find out how companies are making processes more efficient and allowing users more control over their accounts. Explore how simplified sign-in processes are enhancing customer experiences and decreasing the need for support calls. Watch on-demand now to find out more!

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