More Ways to Authenticate

Provide authentication without sacrificing cost, process or experience.

Cropped view of business woman walking in city street with laptop bag, chatting on mobile phone and going to work in the morning

Multiple Ways to Authenticate for More Flexible Customer Experiences

Sending a sensitive document doesn’t always have to be a complex process – one involving registration, more information, and additional authentication. With Echoworx customizable encryption you can authenticate customers quickly with the touch of a finger — or choose to verify their identities using multiple authentication methods to meet the needs and wants of your business.

In addition to offering full OAuth access, Echoworx authentication options include: Self-Registration, Shared Secret Passphrase, SSO, System Generated Verification Codes, Passwordless and Multi-Factor Authentication (MFA).

Organizations Seek Authentication Without Sacrificing Experience

How critical is an adaptive MFA (Multi-Factor Authentication) approach for customer access to secure messages? 81% cite critical

Is your company considering a reduction in steps needed to authenticate access to emails? 63% answered Yes

Despite the need, recent survey conducted by Echoworx and Pulse reveals gaps in implementation with experience a top concern. Find out what IT executives list as top 3 drivers for authentication.


What Makes Echoworx Different?

Echoworx offers multiple ways to ensure users are who they say they are – with authentication set according to policy, sender or recipient. Authenticating users can be simple, with passwordless authentication methods, like Biometrics, where a quick tap of a finger or glance securely verifies their identity. Or, authentication can add a layer of security, like 2FA, where a user is prompted to enter a username/password combination in addition to a One-Time Password (TOTP) before granting access to an encrypted message.

  • More authentication options

    Authentication may be set by policy, sender or recipient, and include: Full OAuth Access, Self-Registration, Shared Secret Passphrase, SSO, System Generated Verification Codes, Passwordless and Multi-Factor Authentication (MFA). This level of authentication flexibility allows more control over the access of sensitive documents and messages, including the ability to use secure passwordless options.

  • Guest compose messaging options for secure inbound communications

    Not all customers have access to email data protection tools. That’s why Echoworx offers multiple ways for organizations to provide simple, yet secure, ways to receive inbound messages:

    Guest Compose: A shareable URL enables ‘guests to compose one-off messages to a specific pre-set address.

    Self-Provisioning: Allows unregistered, external users to send encrypted email messages to any address within your registered domain.

    Contractual Workflow: Allows users to fill out contractual forms, save them and return completed forms in a secure manner.

  • Additional security assurances

    2FA authentication for Administrators ensuring security and compliance regulations for PCI, SOC and WebTrust.

    Support for enterprise-specific privacy notices.

    Combat user enumeration with login failure messages preventing brute-force enumeration of accounts. Notify users at lockout via email.

    Password dictionary checks following National Institute of Standards and Technology (NIST) guidelines.

    Security practices subjected to audits covering all aspects of Echoworx including AICPA/CICA WebTrust Certification, SOC2 Audit, PCI DSS Level 1 Certification, FSQS (Financial Services Qualification System) and Microsoft and Apple Root Member Certifications.

Get More Ways to Authenticate

Watch a Demonstration
Rated 4.5 out of 5

Simple, effective means of email encryption and secure delivery

“Any interactions I personally have had with Echoworx have been very smooth and I find the guys there very helpful.”

— Senior Developer in the Finance Industry

Gartner Peer Insights