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Customer Experience

The End of Fax Britannica! Is a New Paperless Age Coming to Britain’s Public Sector?

The End of Fax Britannica! Is a New Paperless Age Coming to Britain’s Public Sector?

On January 1, 2019, Britain’s National Health Service (NHS) made a big digital move – no new fax machines. While this might seem insignificant, the underpinning message is deep: a…

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