Customer Experience
Still Selling ‘Risk Acceptance’ to Your Customers?
As organizations continue their digital migrations, the list of cyber-threats, risks and vulnerabilities grows exponentially. From a more connected workplace to new laws and regulations governing privacy and data protection,…
Mum’s the Word: Encryption for Group Collaboration
The digital world has opened the seas of technology and revolutionized the way in which we conduct business and serve customers. At the click of a mouse we may apply…
Facing the Fax: Why Healthcare is Still Offline
Since the business world entered Industry 4.0, organizations have scrambled to digitize physical assets and integrate them into digital ecosystems. Even though electronic healthcare records are becoming increasingly common, there…
Encryption in Healthcare Recruitment: Gain an Edge in Your Headhunting
Whether it be higher pay, tax-free incentives or just a chance to see the world, lures for healthcare professionals to relocate internationally are as numerous as they are attractive. And,…
Why Digital Transformation is Taking the Shipping Industry by Storm
In Medieval Italy, sea merchants invented the bill of lading to confirm receipt of all goods in a shipment. Hundreds of years later, many international shipping firms still rely on…
Securing Silos: The Case for an Omnichannel Approach to Digital Government
What if government worked like a business? What if a bureaucrat in one department could communicate seamlessly and securely with a politician in another? What if departments could work collaboratively…
Secure Digital Communications for a Digital First Government
In addition to caring for its citizens, a good government communicates with and listens to its citizens’ questions, concerns and comments. But, in today’s digital world, where private sector corporations…
Encryption in Healthcare? Improving the Prognosis of Data Security
Healthcare organizations collect, manage and distribute an enormous amount of medical and personal information and they’re constantly at the mercy of budget constraints and cuts, which leaves them vulnerable. On…
Why Customer-Centric Encryption Matters in Financial Services
Before message encryption became mainstream with its incorporation into popular messaging platforms, like WhatsApp, and into deep-reaching, headline-grabbing international privacy regulations, like the EU’s General Data Protection Regulation (GDPR), the…