Echoworx Blog

How to stimulate digital engagement with customers

How to stimulate digital engagement with customers

In the offline world, organizations build their customer base slowly over time and these customers generally become and stay loyal to the company—unless there’s a major screw up. But that’s…

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The End of Fax Britannica! Is a New Paperless Age Coming to Britain’s Public Sector?

The End of Fax Britannica! Is a New Paperless Age Coming to Britain’s Public Sector?

On January 1, 2019, Britain’s National Health Service (NHS) made a big digital move – no new fax machines. While this might seem insignificant, the underpinning message is deep: a…

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Got Danish Data? Email Encryption is Now Mandatory in Denmark

Got Danish Data? Email Encryption is Now Mandatory in Denmark

To encrypt or not to encrypt: that is no longer the question in Denmark – where new interpretations of the General Data Protection Regulation (GDPR) are making encryption history. As…

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Trouble in Oz: Australia’s New Controversial Data Backdoors

Trouble in Oz: Australia’s New Controversial Data Backdoors

Dangerous privacy precedents are now being set in Australia – a nation traditionally known for its dedication to Commonwealth democratic stability. As of December 2018, Australia has newly-minted legislature under…

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Are You Prepared for Canada’s Mandatory Breach Reporting Law?

Are You Prepared for Canada’s Mandatory Breach Reporting Law?

With the introduction of new rules under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), saying sorry for a data breach is no longer good enough. As of November…

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California’s Data Privacy Law, AB 375: It’s Personal

California’s Data Privacy Law, AB 375: It’s Personal

In June 2018, California passed one of the most advanced privacy laws in the US – The California Consumer Privacy Act of 2018 (AB 375). The act is hailed as…

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Quiet before the storm: CLOUD act

Quiet before the storm: CLOUD act

Recent developments in the court case between the US Government and Microsoft have impacts to companies offering services globally.   The Clarifying Lawful Overseas Use of Data Act (CLOUD Act) aims…

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Encryption, helping address GDPR compliance

Encryption, helping address GDPR compliance

As of May 25, 2018, all companies dealing with personal data in the European Union (EU) must be employing a high level of security to safeguard EU citizens’ information. Under…

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GDPR: Reduce your risk, protect your customers

GDPR: Reduce your risk, protect your customers

You’ve met the GDPR, but you could still be breached, and the fines are massive. How can you minimize the risk? By May 25, 2018, companies doing business with EU residents…

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